Monday, June 17, 2019
Starbucks Structure Case Study Example | Topics and Well Written Essays - 750 words
Starbucks Structure - Case Study ExampleThis paper highlights that Starbucks prides itself in employing people who like the go withs product coffee. The company does not advertise for servers but for baristas or bar persons. Together with the coffee they love, a barista stays behind the counter. The Starbucks employee is expected to sic beverages, provide friendly service to customers and come up with ideas to improve operations. An applicant must have at least a high school diploma. He or she must have worked at least six months in the food and beverage industry. He or she must also be outgoing, confident, adequate to multi-task and enjoy coffee. Because it has expanded globally Starbucks should employ departmentalization by geographic region. This type of departmentalization is appropriate for organizations with different locations. This type allows managerial efforts that address territorial differences as ace strategy which had worked for one branch may not be suitable for th e other branches in another part of the world.As the discussion declares the form should not be changed in stores with lunches and food products. Although departmentalization by product or customer may seem appropriate for these Starbucks stores because food products and lunches are not available in all stores, I think departmentalization by geographic area already provides enough flexibility to the store managers, district managers and vice presidents to make decisions they think would be beneficial for their stores. Taking the example of stores with lunches and food products, the group specific to the Asian region may take note that unlike people in the westward region, their customers prefer having rice or noodles for lunch rather than bread. As such, they should try to cater to this demand rather than go against a culturally staple item.
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